Refund policy
Patriot Porch — Return & Refund Policy
At Patriot Porch, we stand behind the quality of our products and want you to shop with confidence.
Returns
We accept returns within 30 days of delivery for eligible items.
To qualify for a return:
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Item must be unused and in original condition
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Item must be returned in original packaging
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Proof of purchase is required
Non-Returnable Items
The following items are not eligible for return:
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Final sale or clearance items
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Personalized or custom-made products
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Gift cards
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can make it right quickly.
Refunds
Once your return is received and inspected, we’ll notify you regarding approval of your refund.
Approved refunds are issued back to your original payment method within 5–10 business days depending on your bank or payment provider.
Shipping Costs
Original shipping charges are non-refundable unless the return is due to an error on our part or a damaged product.
Customers are responsible for return shipping costs unless otherwise stated.
Exchanges
If you need an exchange for a damaged or defective item, contact us and we’ll assist you promptly.
Contact Us
Patriot Porch Support
Email: infopatriotporch120@gmail.com
Phone: 1 (800) 404-0895
Thank you for supporting Patriot Porch and honoring those who served.